Fix common Android issues on Android - Data Roaming, Mobile Data Switching OFFUpdated 24 days ago

If your Simify eSIM isn’t getting data on your Android device, it’s usually due to one of these settings:

1. Data Roaming is OFF

2. Mobile Data Switching / Auto Data Switching is ON

Here’s how to fix both quickly. 👇

✅ 1. Turn ON Data Roaming for your Simify eSIM

Your eSIM needs Data Roaming ON to connect to local networks abroad.
Without it, you’ll see “No internet”, “No service”, or slow data.

How to enable it (Samsung / Pixel / most Androids):

1. Open Settings

2. Tap Connections or Network & Internet

3. Tap SIMs / SIM Manager

4. Select your Simify eSIM

5. Turn Data Roaming → ON

⭐ Note: This is safe - Simify eSIMs do not add roaming fees.

⚠️ Important: Turn OFF Data Roaming on your home SIM

Your home carrier may charge high roaming fees.
To avoid unexpected charges:

1. Go to Settings

2. Tap SIMs / SIM Manager

3. Select your home SIM

4. Turn Data Roaming → OFF

Only your Simify eSIM should have roaming enabled.

✅ 2. Turn OFF Mobile Data Switching / Auto Data Switching

When this setting is ON, your phone may switch back to your home SIM, causing:

• No data

• Slow or unstable speeds

• Activation issues

How to turn it OFF:

1. Go to Settings

2. Tap Network & Internet → SIMs

3. Look for “Auto Data Switching”, “Switch data services automatically”, or “Allow data switching”

4. Turn it OFF

(Names vary slightly across devices, but the option is always in the SIM settings.)

🔧 Optional: Set your Simify eSIM as the active data SIM

1. Go to Settings → SIMs / Mobile Networks

2. Tap Preferred SIM for Mobile Data

3. Select your Simify eSIM

✨ After updating your settings

Toggle Airplane Mode ON → OFF to refresh your network connection.
Your eSIM should now connect normally.

If you still have issues, reach out via Live Chat or email at [email protected] — we’re always here to help 💛