📲 Getting started with eSIM (install and activate)
Guides on how to install and activate your eSIM
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🌍 Simify eSIM Help Center (WIP)
1. eSIM Basics: Everything You Need to Know📱
🧭 Learn, Prepare, Understand Essential pre-purchase knowledge: how eSIMs work, compatibility checks, and what to know before your trip.
2. iPhone Setup & Guides (iOS) 🍏
Install, Activate, Connect Step-by-step setup instructions for iPhone users.
3. Android Setup & Guides (Samsung, Pixel & more) 🤖
Install, Activate, Connect Step-by-step setup instructions for Android users.
4. Common eSIM Issues (and How to Solve Them) 🛠️
Fix, Recover, Retry Troubleshooting common errors like “Invalid,” “No Service,” or activation failures, clear steps to get you back online fast.
5. Using Your eSIM While Travelling 🗺️
Use, Manage, Enjoy How to use your eSIM abroad: data monitoring, hotspot use, switching eSIMs, and avoiding roaming fees.
6. Tools & Navigation ⚙️
Explore, Manage, Navigate Learn how to use Simify’s main tools, from our app and website to the Help Center and Customer Portal, to manage your eSIMs and stay in control wherever you go.
7. Terms of Service 📜
Review, Understand, Comply Policies, guarantees, and user agreements, everything about your rights and responsibilities.
8. Support & Contact Us 📧 Live Chat Support (24/7 response)
Ask, Reach, Resolve - Always online, always here for you. Direct access to our support team, all contact options when you need extra help.