SimsDirect aka Simify logo
SimsDirect aka Simify logo

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Support & Contact Us 📧 Live Chat Support (24/7 response)

Ask, Reach, Resolve - Always online, always here for you. Direct access to our support team, all contact options when you need extra help.

I need to talk to someone - how can I contact Simify?

If you need help, reach out anytime at [email protected] 💌. (No phone line policy — digital-first support). To help us locate your order faster and get this sorted for you, please send:. Your order number or the email address used to place the order.

Change / Correct my email on the order

No worries - it happens to the best of us! We know mistakes happen, and we're always happy to help get things back on track. 💛. If the wrong email was used when placing your order, don’t stress. Our Customer Customer Happiness team can help you get

Send feedback & feature ideas

We’d love to hear from you! 💛. Your feedback helps us improve our eSIMs, our app, and your overall experience with Simify. If you’d like to share a suggestion, feature idea, or leave a review about your experience, you can do it through any of the p