SimsDirect aka Simify logo
SimsDirect aka Simify logo

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Change / Correct my email on the orderUpdated 2 months ago

No worries - it happens to the best of us! We know mistakes happen, and we're always happy to help get things back on track. šŸ’›

If the wrong email was used when placing your order, don’t stress. Our Customer Customer Happiness team can help you get everything sorted in no time. Just send us a quick message at [email protected] or reach out via Live Chat on our app or website.

If you can, include the following details to help us find your order faster:

  • The correct email address you meant to use
  • Your full name
  • Your order number (if you have it)
  • The date of purchase

Once we locate your order, we’ll update your details and make sure your eSIM and confirmation emails get sent to the right place. šŸ’«

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