If your Simify eSIM isn’t getting data on your iPhone (iOS 26), it’s usually caused by one of these two settings:

1. Data Roaming is OFF

2. Mobile Data Switching is ON

Here’s how to fix both in seconds. 👇

✅ 1. Turn ON Data Roaming (required for all eSIMs)

Even if you’re already in a covered country, your eSIM won’t connect unless Data Roaming is ON.

How to enable it:

1. Open Settings

2. Tap Mobile Data (or Cellular)

3. Select your Simify eSIM

4. Turn Data Roaming → ON

⭐ Tip: Data Roaming does not cause extra charges with eSIMs - it’s safe and required.

⚠️ Important: Turn OFF Data Roaming on your home SIM

To avoid unexpected roaming charges from your home mobile provider, make sure Data Roaming is OFF for your personal SIM/eSIM.

Only your Simify eSIM should have Data Roaming ON.

iPhone:
Settings → Mobile Data → Select your home SIM → Data Roaming OFF

This ensures your phone uses only your Simify eSIM for roaming data, and you stay fully protected from surprise fees.

✅ 2. Turn OFF Mobile Data Switching

If Mobile Data Switching is ON, your iPhone may keep using your primary SIM instead of your eSIM, causing:

• No data

• Slow speeds

• “No network” messages

• Activation delays

How to turn it OFF:

1. Go to Settings

2. Tap Mobile Data

3. Tap Mobile Data Switching

4. Turn Allow Switching → OFF

This ensures your iPhone uses the eSIM correctly for data.

🔧 Optional: Make sure your eSIM is set as the active data line

1. Go to Settings

2. Tap Mobile Data

3. Under Mobile Data, select your Simify eSIM

This tells your iPhone which SIM to use for internet.

✨ After updating the settings

Toggle Airplane Mode ON → OFF to refresh the connection.

Your eSIM should now connect to a local partner network and start working normally.

If you're still having issues, reach out to us via Live Chat or email at [email protected] — we’re here to help 💛