My eSIM has not been delivered. I have not received my eSIM email. When should I receive it?Updated 2 hours ago
Your eSIM is usually emailed to you within a few minutes after placing your order. š©
Sometimes, your instructions, along with your QR code and activation details, may land in your spam or junk folderĀ so please be sure to check there first.
If you still canāt find it, no worries! We can manually resend it for you. š
To help us locate your order quickly, please provide:
Your order number
Or if you canāt find that, your confirmation number
Or the email address used to make the purchase
š For urgent help and to have your eSIM email resent ASAP, click here and follow the prompts to get prioritized by our technical team.