Slow speed / throttled dataUpdated 23 days ago

If you’ve noticed your internet speed suddenly slowing down, don’t worry this might be due to data throttling, and it’s totally normal for Unlimited eSIMs.

Our Unlimited eSIMs give you high-speed data every day. But after around 1.5GB of high-speed use in a single day, your speed may be slowed down (this is called throttling).

📉 Throttling means your speed is reduced to about 1Mbps.

That’s still fast enough for:

• Using maps

• Messaging on WhatsApp, Messenger, etc.

• Social media browsing

• Sending photos or emails

This is part of an industry-standard practice called Fair Usage Policy (FUP). Mobile operators apply it worldwide to make sure everyone gets fair access to the network and to stop a few users from consuming all the bandwidth.

If you’ve been throttled and need high-speed data urgently, we can help 🚀

• Manual reset: Contact us and we can manually reset your eSIM speed once per day.

• Plan change: If you feel your daily usage is higher than 1.5GB, we can also cancel the unused days of your plan and refund you, so you can switch to a better option.

👉 Just reach out via [Live Chat] on the app/website or email us at [email protected], and we’ll sort it out for you.

Tips to avoid throttling

• Track your usage in the Simify app 📱
  Open the app, head to your eSIM, and check how much data you’ve used for the day. This helps you see if you’re getting close to the 1.5GB limit.

• Keep an eye on your phone’s built-in usage tracker too (Apple and Samsung both have one in Mobile Data settings).

• Save big downloads or streaming sessions for when you’re on Wi-Fi.

Want the full details? Check out our article on Fair Usage Policy for Unlimited eSIMs.