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Simify

SimsDirect

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Back to simsdirect.com.au

SimsDirect aka Simify

You&apos;ll be able to install the eSIM on your phone before you go, by scanning the QR code from your email.The next steps all happen after you land, as these eSIMs can&apos;t complete activation until they have a local network to connect to.&#xA0;&#x26A0;&#xFE0F; If you install your eSIM while still at home, it might try to activate automatically; but there&apos;s no need to worry! It will display an &quot;activating&quot; status for a short time, and then give an error message. All you need to do at this point is switch it off.Make sure to leave your eSIM toggled to &quot;off&quot; in your SIM manager until you arrive. &#xA0;If you&apos;re not using the eSIM immediately, keep it either uninstalled in your email or installed but deactivated in your device until needed.Please note:<ul><li style="font-size: 16px;">You&apos;ll need a stable WiFi or Data connection to install your eSIM .</li><li style="font-size: 16px;">Make sure it&apos;s turned on and Data Roaming is enabled to activate it.</li><li style="font-size: 16px;">Our eSIMs need to be activated within 180 days after purchase.</li></ul>

You'll be able to install the eSIM on your phone before you go, by scanning the QR code from your email. The next steps all happen after you land, as these eSIMs can't complete activation until they have a local network to connect to. ⚠️ If you insta

When should I install my eSIM?

📲 Getting started with eSIM (install and activate)

How do I set up an eSIM on an iOS/Apple device?

How do I set up my eSIM on an Android device?

Getting Started - How do I install and activate my eSIM?

My eSIM is not working

🛠 Not working! Troubleshooting

How do I make calls and texts without roaming fees?

How do I keep my home number for calls and texts while overseas?

Will I still be able to receive and send iMessages using a travel eSIM?

☎️ Calling and texting with eSIM

How do I cancel my order?

Do you have a phone number I can call?

My eSIM has not been delivered. I have not received my eSIM email. When should I receive it?

Is my device eSIM compatible?

It says 'invalid' or 'expired' when I try to install my eSIM

How to keep track of your data usage from your phone settings

What carriers and networks will I be connected to?

Do I need multiple eSIMs to cover my trip?

Finding the right eSIM for your trip

Fair Usage Policy for Unlimited eSIMs

Can I extend my data or days with a top-up?

How to avoid roaming fees with my home SIM while using a travel eSIM?

How much data do I need?

When will my eSIM activate? When will my validity start?

Money Back Guarantee & Refund Policy

Can I transfer/swap my eSIM onto another device?

What happens if I run out of data?

What data speeds will I have overseas?

Can I get a discount? Are there any sales/promotions happening?

Can I use seperate eSIMs on different phones?

How do I find my APN settings for my eSIM?

I keep getting "out of balance" messages or needing to contact my provider

What is an in-built VPN and how does it work?

I gave the wrong email address or I want to update my email address what do I do?

When should I install my eSIM?Updated 2 hours ago