SimsDirect aka Simify logo
SimsDirect aka Simify logo

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8. Support & Contact Us šŸ“§ Live Chat Support (24/7 response)

Ask, Reach, Resolve - Always online, always here for you. Direct access to our support team, all contact options when you need extra help.

I need to talk to someone - how can I contact Simify?

If you need help, reach out anytime at [email protected] šŸ’Œ. (No phone line policy — digital-first support). To help us locate your order faster and get this sorted for you, please send:. Your order number or the email address used to place the order.

Can I get a discount? Are there any sales/promotions happening?

Yes! We always have different offers on eSIMs throughout the year so keep an eye out on our website & socials. You can always take advantage of the following evergreen promotions at any time:.

My eSIM email didn’t arrive / resend email

My eSIM email didn’t arrive / resend email

Change / Correct my email on the order

Change / Correct my email on the order

Send feedback & feature ideas

Okendo. TrustPilot. IOS APP. Android APP.