How Do I Check My Data Balance? 📊Updated 4 days ago
There's a couple of ways you can double check how much data you've used / how much you have left ⬇️
1. Checking Internally In Your Device 📱
Navigate to the below screens in your device to check the amount of data you've used:
Apple
Settings > Mobile (Cellular) > Scroll to find Current Period Roaming
Android
Settings > Connections > Data Usage
Note: on Android phones, you can check your data usage for specific dates by clicking on "Billing Cycle and data warning" and then choose a start date and an end date.
For example: you can select the day you started using the SIM and today as the start date and end date respectively to check your usage for the days you have used the SIM.
➡️ You might have to click on "save" for your data usage to be shown.
2. Checking Inside Your Customer Portal
You can also track your data balance inside your customer portal.
Simply select the eSIM you'd like to check the balance of to pull up that info 🧐
If you need help accessing or navigating through your portal, you can check out the steps in this article here 📖