All of our eSIMs are data-only. You can see this info on the plan details page 👇. You can utilise apps such as WhatsApp, FaceTime, iMessage, and other social media platforms for free with an internet connection from our eSIM to stay in touch with fr

All of our eSIMs are&#xA0;data-only.&#xA0;You can see this info on the plan details page &#x1F447;&#xA0; <img src="https://attachments.gorgias.help/RdOkb7ojAk2VXGNr/hc/B9Zby7Za8L2eNk3R/2024042401-afa7c085-1ded-480e-8827-6341f56ec12b-screenshot%20(3).png" style="width: 300px;" class="fr-fic fr-dib"> <h2 id="making-calls-to-friends-and-family-for-free-while-overseas">Making calls to friends and family for free while overseas</h2>You can utilise apps such as WhatsApp, FaceTime, iMessage, and other social media platforms for free with an internet connection from our eSIM to stay in touch with friends and family. This is the most common method of avoiding roaming fees. <h2 id="keeping-your-home-number">Keeping your home number</h2>You can retain your home number by using your eSIM for data and your home SIM to make/receive calls and texts. However, keep in mind that making calls and texts while overseas from your home SIM can incur roaming fees. Check with your home provider.Most travellers use this setup because it allows you to receive texts for free and one-time passwords for banking and account logins.You also retain your home number, allowing friends and family to text/call you for emergencies.For more details on how to use this setup, go <a class="fr-green fr-strong" href="https://simsdirect.gorgias.help/en-US/how-do-i-use-an-esim-and-keep-my-home-number-for-calls-and-texts-while-overseas-480271">here.</a><h2 id> </h2><h2 id="making-calls-to-businesses-and-international-numbers-while-overseas">Making calls to businesses and international numbers while overseas</h2>To call local or international landlines or mobile phones, you can use VOIP services like <a href="https://account.viber.com/en/" rel="noopener noreferrer" target="_blank">Viber</a>. You will need to purchase a small amount of credit and have an internet connection with our eSIM.&#xA0;This will allow you to call any number over the Internet, including local businesses, international numbers, and your home contacts, without roaming fees from your home SIM provider.

How do I make calls and texts without roaming fees?

You can keep your home number active for calls and texts abroad by using your home SIM alongside our eSIM for data. In your settings, designate your home SIM/eSIM for calls/texts and your travel eSIM Card for data use. Android devices will have diffe

You can keep your home number active for calls and texts abroad by using your home SIM alongside our eSIM for data.&#xA0;In your settings, designate your home SIM/eSIM for calls/texts and your travel eSIM Card for data use.Android devices will have different settings but the same capabilities. <img src="https://attachments.gorgias.help/RdOkb7ojAk2VXGNr/hc/B9Zby7Za8L2eNk3R/2024042402-9b4b8243-6567-45f2-9097-e8fb49c1ab4f-screen%20shot%202024-04-24%20at%2010.01.43.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"> When you install your new eSIM, label it as your &apos;Simify Travel&apos; eSIM, and you can designate it as your &apos;Mobile Data&apos; line in your device&apos;s settings.&#xA0; <img src="https://attachments.gorgias.help/RdOkb7ojAk2VXGNr/hc/B9Zby7Za8L2eNk3R/2024042402-93e54f67-e5ee-4153-8e1d-ecb15d8545c6-screen%20shot%202024-04-24%20at%2010.09.42.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"> Then select your &apos;Primary&apos; SIM Card or eSIM (your home SIM/eSIM) as your &apos;Default Voice Line&apos;. <img src="https://attachments.gorgias.help/RdOkb7ojAk2VXGNr/hc/B9Zby7Za8L2eNk3R/2024042402-34a2ea50-6bff-4d1c-b553-a1ee52dfa8d6-screen%20shot%202024-04-24%20at%2010.06.01.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"> To ensure that no data is used from your home SIM.1. Disable &apos;Mobile data switching&apos;<img src="https://attachments.gorgias.help/RdOkb7ojAk2VXGNr/hc/B9Zby7Za8L2eNk3R/2024042402-2af8d87f-a49c-49cb-a5bb-75ac206cdbcd-screen%20shot%202024-04-24%20at%2010.05.45.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"> 2. Go into your home SIM/eSIM settings and disable &apos;data roaming&apos;<img src="https://attachments.gorgias.help/RdOkb7ojAk2VXGNr/hc/B9Zby7Za8L2eNk3R/2024042402-14aee7ba-2d99-49d5-904e-3290cbaf0206-screen%20shot%202024-04-24%20at%2010.04.53.png" style="width: 300px;" class="fr-fic fr-dib fr-fil"> Beware of potential roaming charges for outgoing and inbound calls and outbound texts; incoming texts are usually free. Check with your home provider.This setup is ideal for emergencies or receiving one-time passwords but is not recommended for making outbound calls locally or internationally - as there may be roaming charges. Check with your home provider. <h2 id="can-i-forward-calls-from-my-home-number">Can I forward calls from my home number?</h2>Tech-savvy users interested in receiving calls to their home number for free while overseas should consider purchasing a virtual number. This number operates as a VOIP service, allowing you to forward calls from your home number to this new virtual number.&#xA0;An active internet connection is required for this setup to function, making a travel eSIM an essential component. Services like Google offer these virtual numbers, facilitating seamless communication while you&apos;re abroad.This is a complicated setup and is not recommended for most travelers. <h2 id="how-do-i-makereceive-callstexts-without-roaming-charges">How do I make/receive calls/texts without roaming charges?</h2>You can learn how to make international or local calls without roaming charges <a class="fr-green fr-strong" href="https://simsdirect.gorgias.help/en-US/how-do-i-make-calls-to-local-or-international-numbers-without-roaming-fees-480270">here.</a>

How do I keep my home number for calls and texts while overseas?

Yes! You will not need to do anything to be still able to send and receive iMessages while using our eSIMs. Install and activate the eSIM and make sure it is set as your 'Mobile Data' line in your device settings and you will be able to use your iMes

Yes! You will not need to do anything to be still able to send and receive iMessages while using our eSIMs.<a class="fr-strong fr-green" href="https://simsdirect.gorgias.help/en-US/getting-started---how-do-i-install-and-activate-my-esim-480278">Install and activate the eSIM</a> and make sure it is set as your &apos;Mobile Data&apos; line in your device settings and you will be able to use your iMessage as if nothing has changed.

Will I still be able to receive and send iMessages using a travel eSIM?

Submit an email and we will get back to you as soon as possible!

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SimsDirect aka Simify

Guides on how to manage calls and texts while using a travel eSIM.

☎️ Calling and texting with eSIM

When should I install my eSIM?

How do I set up an eSIM on an iOS/Apple device?

How do I set up my eSIM on an Android device?

Getting Started - How do I install and activate my eSIM?

📲 Getting started with eSIM (install and activate)

My eSIM is not working

🛠 Not working! Troubleshooting

How do I cancel my order?

Do you have a phone number I can call?

My eSIM has not been delivered. I have not received my eSIM email. When should I receive it?

Is my device eSIM compatible?

It says 'invalid' or 'expired' when I try to install my eSIM

How to keep track of your data usage from your phone settings

What carriers and networks will I be connected to?

Do I need multiple eSIMs to cover my trip?

Finding the right eSIM for your trip

Fair Usage Policy for Unlimited eSIMs

Can I extend my data or days with a top-up?

How to avoid roaming fees with my home SIM while using a travel eSIM?

How much data do I need?

When will my eSIM activate? When will my validity start?

Money Back Guarantee & Refund Policy

Can I transfer/swap my eSIM onto another device?

What happens if I run out of data?

What data speeds will I have overseas?

Can I get a discount? Are there any sales/promotions happening?

Can I use seperate eSIMs on different phones?

How do I find my APN settings for my eSIM?

I keep getting "out of balance" messages or needing to contact my provider

What is an in-built VPN and how does it work?

I gave the wrong email address or I want to update my email address what do I do?